gms | German Medical Science

GMS Journal for Medical Education

Gesellschaft für Medizinische Ausbildung (GMA)

ISSN 2366-5017

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A quantitative survey of intern's knowledge of communication skills: an Iranian exploration

Kurzfassung Poster

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  • corresponding author presenting/speaker Ali Akbar Zeinaloo - Tehran University of Medical Sciences, Educational Development Centre, Tehran, Iran
  • Mohsen Tavakol1 - Nottingham University, Education, Nottingham, United Kingdom
  • Sima Torabi - 2Ministry of Science, Research and Technology, Institute for research and planning in higher education, Iran
  • Lyne Owen D - University of Kent, 3Institute of Mathematics, Statistics and Actuarial Science, Kent, United Kingdom

GMS Z Med Ausbild 2005;22(4):Doc65

The electronic version of this article is the complete one and can be found online at: http://www.egms.de/en/journals/zma/2005-22/zma000065.shtml

Received: July 15, 2005
Published: November 18, 2005

© 2005 Zeinaloo et al.
This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by-nc-nd/3.0/deed.en). You are free: to Share – to copy, distribute and transmit the work, provided the original author and source are credited.

Outline

Poster

It is a high priority that health care providers have effective communication skills. It has been well documented that the doctor-patient relationship is central to the delivery of high quality medical care. This study sought to quantify the current knowledge of interns in Iran about communication skills.

A cross-sectional study using a self-report questionnaire was conducted among interns. Data analysis was based on 223 questionnaires. The internal consistency of the items was 0.8979.

Overall, knowledge levels were unsatisfactory. Results indicated that interns had a limited knowledge of communication skills, including identification of communication skills. In addition, there was a significant difference between the mean scores of interns on breaking bad news and sex education. The confidence of males about their communication skills was significantly higher than for females. Analysis of the total scores by age and sex showed that there was a statistically significant main effect for sex and the interaction with age was statistically significant. Free response comments of the interns are also discussed.

It is argued that there is a real need for integrating a communication skills course, which is linked to the various different ethnic and religious backgrounds of interns, into Iranian medical curricula. Some recommendations are made and the limitations of the study are discussed.