Artikel
Conceptual design and realisation of the e-learning of the berliner kompaktkurse – evaluation of user satisfaction via online survey
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Autoren
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Nicole Marquardt
- berliner fortbildungen, Berlin, Germany
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Maren Kaepke
- berliner fortbildungen, Berlin, Germany
| Veröffentlicht: | 10. September 2015 |
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Gliederung
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With the seminar program berliner kompaktkurse the berliner fortbildungen has offered advanced training for scientists and staff of biomedical research since 2005.
Since 2012 the continuing education course “Geprüfte/r Tierpflegemeister/in” (certified master course for animal caretakers) and since 2014 the FELASA B and C courses are designed as blended learning courses. The respective theoretical contents (certified master course for animal caretakers: 180h, FELASA B course: 20h, FELASA C course: 40h) are provided via a customized learning management system. This learning environment is based on Drupal, the programming was performed by the company Computer Manufaktur GmbH, Berlin.
Designing this learning platform it was important for us to include following aspects:
- Intuitive usability, also for users with minor web 2.0 experience (user account, navigation, course slide)
- Clear arrangement and consistent appearance
- Multiform interactive components (diverse quiz functions, mouse over function, discussion forum, e-note pad, poll function)
- Multimedia-based and multimodal learning (audio tracks, videos, images, downloads, script incl. notes)
- Possibility to check the participants’ activity (quiz, first run only page by page, time tracking)
- Administrational work (registration, mail communication)
- Integration in existing web page and corporate design
Using a characteristic orientated online survey we will compare these requirements with the evaluation by all participants of 2014 (n=261). The aim of the survey is to detect sources of user dissatisfaction, to identify critical aspects of course administration and attendance and reveal points of improvement. We will create a questionnaire which covers all topics from above and consists of items with even numbers of answers plus the possibility to abstain, as well as a field for free comments. Further, we will ask for demographic data.
We will use the obtained data to determine actions to be taken to improve user satisfaction and usability of our e-learning platform. To evaluate the effectiveness of the measures we plan to conduct a follow up survey one year later.
