Artikel
Coping with COVID-19: the experience of nurse leaders in Southern Switzerland. A narrative inquiry
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Autoren
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Angela Tolotti
- Nursing development and research unit, Istituto Oncologico della Svizzera Italiana & Ospedale Regionale Bellinzona e Valli, Bellinzona, Switzerland
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Sara Levati
- Ente Ospedaliero Cantonale (EOC), Nursing Department, Bellinzona, Switzerland; University of Applied Sciences and Arts of Southern Switzerland (SUPSI), Department of Business Economic, Health and Social Care, Manno, Switzerland
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Loris Bonetti
- Nursing development and research unit, Istituto Oncologico della Svizzera Italiana, Bellinzona, Switzerland; University of Applied Sciences and Arts of Southern Switzerland (SUPSI), Department of Business Economic, Health and Social Care, Manno, Switzerland
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Sabrina Fiala
- Ospedale Regionale Bellinzona & Valli, Canton Ticino, Switzerland
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Shaila Cavatorti
- Ospedale Regionale Bellinzona & Valli, Canton Ticino, Switzerland
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Davide Sari
- Istituto Oncologico della Svizzera Italiana, Bellinzona Canton Ticino, Switzerland
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Luigi Caoduro
- Istituto Pediatrico Bellinzona, Canton Ticino, Switzerland
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Dario Valcarenghi
- Nursing development and research unit, Istituto Oncologico della Svizzera Italiana, Bellinzona, Switzerland
| Veröffentlicht: | 5. Juli 2021 |
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Gliederung
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Background: The COVID-19 pandemic has forced many countries to repurpose physical infrastructures and reallocate healthcare human resources, resulting in a major challenge for hospitals and healthcare professionals at different levels. Facing ethical dilemmas, mental stress and physical strains, nurse leaders are tasked to take complex and timely decisions to ensure the health, safety and wellbeing of patients and their staff. However, there is a lack of research and high-quality evidence in the field of crisis leadership, particularly in healthcare [1].
Objectives: The aim of this study is to investigate the experience of nurse leaders of hospitals within the Ente Ospedaliero Cantonale (EOC) Group in Southern Switzerland, during the first wave of the pandemic.
Design and methods: The narrative inquiry approach was used to shed light on nurses with leadership roles during the COVID-19 pandemic and how they made meaning of their experience [2]. A questionnaire with open-ended questions was sent to nurse leaders in order to investigate emotional responses, challenges encountered, strategies adopted and suggestions for improvement.
Results: Twenty narratives were collected and analyzed. Emerging themes were grouped into three domains: personal (ethical dilemmas, sense of responsibility), organizational (unpreparedness, decision-taking challenges, new practices/standards) and socio-cultural (strengths of individuals and teams, sense of belonging, skill mix).
Conclusions: Findings from this study provide helpful lessons learned from the pandemic and will inform local policies and strategies that should target the organizational, professional and personal domains in order to provide better support to nurse leaders in future similar situations.
Conflicts of interest: The authors declare no potential conflicts of interest with respect to the authorship of this abstract/presentation.
