gms | German Medical Science

16th Annual Meeting of the German Drug Utilisation Research Group (GAA)

Gesellschaft für Arzneimittelforschung und Arzneimittelepidemiologie

19.11. - 20.11.2009, Berlin

Patient information needs identified by a drug information service

Meeting Abstract

  • Lisa Goltz - Institute of Clinical Pharmacology, Technical University Dresden, Germany
  • Melanie Kosa - Institute of Clinical Pharmacology, Technical University Dresden, Germany
  • Sophie Lochner - Institute of Clinical Pharmacology, Technical University Dresden, Germany
  • corresponding author Jane Schröder - Institute of Clinical Pharmacology, Technical University Dresden, Germany
  • Joachim Siegert - Institute of Clinical Pharmacology, Technical University Dresden, Germany
  • Christoph Schindler - Institute of Clinical Pharmacology, Technical University Dresden, Germany
  • Wilhelm Kirch - Institute of Clinical Pharmacology, Technical University Dresden, Germany

Gesellschaft für Arzneimittelanwendungsforschung und Arzneimittelepidemiologie e.V. (GAA). 16. Jahrestagung der Gesellschaft für Arzneimittelanwendungsforschung und Arzneimittelepidemiologie. Berlin, 19.-20.11.2009. Düsseldorf: German Medical Science GMS Publishing House; 2009. Doc09gaa27

DOI: 10.3205/09gaa27, URN: urn:nbn:de:0183-09gaa274

Published: November 5, 2009

© 2009 Goltz et al.
This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by-nc-nd/3.0/deed.en). You are free: to Share – to copy, distribute and transmit the work, provided the original author and source are credited.


Outline

Text

Background and aim: The Institute of Clinical Pharmacology at the TU Dresden offers a drug information service for patients, which seeks to provide independent and evidence-based information on all drug-related questions. The presented study analyzes whether increased information needs can be detected for specific drug groups or patient subgroups.

Material and method: Patients who contacted the service were interviewed concerning their socio-demographic characteristics, reason for request, number and kind of drugs taken and present diseases. All requests were documented by means of a questionnaire. The data were recorded in a relational database. In the present evaluation all requests from January to December 2008 were analyzed descriptively with a main focus on information needs by the patients.

Results: In the evaluated period, 1457 requests were registered in total. Women used the service more frequently (63.3%) than men. The largest percentage of requests originated from the age group 61 to 80 years (40.5%). The drugs that were most commonly the reason for a request were drugs for the cardiovascular system (26.8%) and drugs for the nervous system (21.2%). Although only 2% of all drugs taken were systemic antiinfectives or antineoplastic/immunomodulating agents respectively, these drugs were relatively often the reason for a request. 55% of all patients taking a systemic antiinfective also named this drug as reason for the request, 40% had a question about their antineoplastic/immunomodulation agent.

Conclusions: We identified an increased information need in elderly patients. Commonly prescribed drugs present one of the main reasons for a request, showing that there is a general information need. The high number of requests about systemic antiinfectives and antineoplastic/immunomodulating agents may be due to the fact that these are prescribed for severe diseases and can show severe side effects. Thus, a specific information need can be assumed for this drug group.